In today’s world, having security cameras in your business isn’t just about protection it’s about responsibility. Whether you own a retail store, office, warehouse, or restaurant, installing surveillance cameras helps prevent theft, monitor daily operations, and keep employees and customers safe.
But before you set up a system, it’s important to understand the security camera laws in Ontario to make sure you’re fully compliant.For compliant installation, explore our business security solutions for tailored advice.

1. Are Security Cameras Legal for Businesses in Ontario?

Yes, businesses in Ontario are allowed to install security cameras for legitimate purposes, such as protecting property, monitoring safety, or preventing illegal activity.
However, the use of cameras must follow privacy regulations. That means you can’t record people in areas where they have a reasonable expectation of privacy, like washrooms, change rooms, or staff-only private spaces.

2. Privacy Regulations You Need to Follow

Ontario follows the Personal Information Protection and Electronic Documents Act (PIPEDA) a federal law that regulates how organizations collect, use, and store personal data, including video recordings.

To stay compliant:

• Only record what’s necessary for security purposes.

• Let people know they’re being recorded (for example, through visible signage).

• Store recorded footage securely and limit access to authorized staff.

• Don’t use footage for any reason other than security.

• Delete or overwrite old footage after a reasonable period, usually 30–90 days.

3. Informing Employees and Visitors

Transparency builds trust. Ontario’s privacy laws require businesses to notify employees and visitors that cameras are in use.
This is usually done through clear signs near entrances, which might read: This area is under video surveillance for security and safety purposes.

You should also inform your employees about the purpose of the cameras, where they’re placed, and how long the recordings are stored.

4. Where You Can and Can’t Place Cameras

When installing security cameras, placement is key both for effectiveness and compliance.
Allowed areas:

• Entrances, exits, parking lots

• Hallways, lobbies, and cash registers

• Loading docks or storage areas

Prohibited areas:

• Bathrooms, changing rooms, or private offices

• Any space meant for personal privacy

Proper placement not only keeps you compliant with the law but also ensures your cameras actually capture valuable footage where incidents are most likely to occur.

5. Storing and Protecting Your Video Footage

Because video footage can contain personal information, it must be stored securely. Use password-protected systems and limit who can access recordings.
If your business uses cloud-based storage, make sure it’s from a trusted provider that follows Canadian privacy standards.

At Alarmto, we recommend encrypted systems with secure cloud backup, giving you both reliability and compliance peace of mind.

6. Consequences of Non-Compliance

Ignoring Ontario’s camera privacy laws can lead to complaints, investigations, and even fines under PIPEDA. Beyond legal risks, mishandling footage can also harm your reputation and customer trust.
Taking the time to follow best practices shows that your business values both security and privacy.

7. Work with a Professional Security Partner

Understanding every rule can feel overwhelming but that’s where professional help makes a difference.
At Alarmto, we specialize in commercial security systems designed to meet Ontario’s legal standards while keeping your property safe. Our licensed installers handle everything from camera placement to monitoring system setup, ensuring full compliance and reliable performance.

Final Thoughts

Security cameras are one of the smartest investments a business can make — but they must be used responsibly. By following Ontario’s privacy laws and working with trusted professionals like Alarmto, you can protect what matters most while respecting everyone’s privacy.

Contact Alarmto today to learn more about compliant business security camera solutions in Toronto and the GTA.